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Customer Service


Our main services are mentioned below

ONEIC has 78 branches to serve its customers in all regions in Oman(South and North Batinah,Dhakhaliya,Dhahira,South and North Sharqiya,Salalah and Wasta).Oneic ranks the customer as the first priority and it do the best to serve the customers with satifaction.Our main services are Customer Service,Call Centre and Training


Customer Service comes under billing division which deal with 78 branches and it contain a team of staff dealing with the customers complaints and receiving complaints by CRM system(Customer Relationship Management).